Service Manager

Phoenix, AZ

Great Western Leasing & Sales (GWLS) is a dynamic trailer sale, leasing, and rental company in significant growth mode. The company is headquartered in Irvine, California and currently has operations in Fontana, CA; Albuquerque, NM; Phoenix, AZ; Grants Pass, OR; Dallas, TX; Houston, TX; Dearborn, MI; and Salt Lake City, UT. GWLS is seeking expansion into other sites in its current footprint, as well as into other cities across the country.

We currently seeking a self motivated, team player Service Manager for our Phoenix location.


  • Responsible for managing all trailer technicians
  • Maintain existing customer relationships
  • Build new customer relationships by performing outside sales duties
  • Perform quotes and estimates on semi-trailer repairs
  • Create, review, and invoice all repair orders using DMS system
  • Monitor technician performance and job profitability
  • Administer applicable safety program including inspections and safety meetings ensuring GWLS is in compliance with all regulatory safety requirements
  • Monitor and ensure all shop specific certifications are current
  • Responsible for hitting Service specific revenue and cost targets
  • Physical activities include walking, lifting, twisting, turning, climbing a ladder etc.
  • Work closely with parts manager and sales staff-excellent interpersonal skills


  • Minimum 5+ years’ experience as a Service Manager, trailers, cars or trucks preferred
  • Other Management experience will be consider
  • Experience as a technician is helpful
  • High School Diploma or GED preferred
  • ASE or other certification is helpful

Salary: DOE

We offer a comprehensive benefits package to include; Medical, Dental, Vision, Life, Voluntary Benefits, 401k, FSA/HSA, Vacation, Sick and Holiday pay, Employee Discounts.